Contact Us

At Novelleaa, we value your questions and feedback. Whether you need help with a product, have a question about an order, or would like more information about our shipping, returns, or refunds, our customer support team is here to assist you.

Please contact us using the information below, and we will review your inquiry and provide assistance as appropriate.

Customer Support

Customer Service Email:
service@novelleaa.com

Business Phone:
+86-27-88861566

For order-related inquiries, please include your order number and the email address used during checkout, where applicable. Providing these details can help us locate your order and respond more efficiently.

Company Information

Brand Name:
Novelleaa

Legal Company Name:
Wuhan Mingguangbo Trading Co., Ltd.

Business Address:
No. 118, Xiehu Avenue, Zhurushan Sub-district, Caidian District, Wuhan City, Hubei Province, P.R.China (Attached 800)

Website:
novelleaa.com

Order and Policy Inquiries

If your inquiry concerns shipping, delivery, returns, or refunds, please review the relevant policy on our website or contact our customer support team for assistance.

For return-related requests, please contact us before sending any product back and wait for instructions from our support team.

Thank you for choosing Novelleaa. We appreciate your interest in our store and look forward to assisting you.

Novelleaa is operated by Wuhan Mingguangbo Trading Co., Ltd.